Thursday, June 29, 2017
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Business to close

Narrandera will lose yet another business later this year with Hutcheon and Pearce closing its doors in December.
01 June 2017

Narrandera will lose yet another business later this year with Hutcheon and Pearce closing its doors in December.
The loss of another large business in the town comes as a blow to the community, particularly as the town will lose its second supermarket in June.
At present, Hutcheon and Pearce hopes that its 14 employees will be relocated into other jobs within the company.
Group Marketing manager Michael Casey said that the company had evaluated their options and concluded that there was another way to do what was best for their clients.
“Narrandera’s in a funny position; we’ve got Griffith at one end and Wagga at the other; we can do a better job for our clients.
“At present, the plan is to keep as many services within Narrandera as possible, but without the bricks and mortar store.
“It’s the local service vehicles that make a difference. We’ll still have a service technician in Narrandera doing the same job they’re doing now. 
“We’ll still have parts for sale. It will still be the same service, but without the store,” Mr Casey said.
News of the closure has been staggered with the company informing its employees first, before reaching out to their customers and finally making the public announcement.
“We were talking to key clients personally,” Mr Casey said.
“We want to do this properly. Our staff have been offered positions in other 
“It’s a slow wind down; the reason we’ve got the long period is because our focus is on our customers and our employees. If you’re going to do it right, you’ve got to take the time to do it.”
The company has no plans for the premises as yet.
 “The jury’s out on what to do with it,” Mr Casey said.
“We want to focus on our guys first; the premises are taking a backseat. We may just lock it up until we know what to do with it.”
Hutcheon and Pearce took over an existing John Deere dealership in 2000. 
They partnered with A&G Machinery, which included their Finley, Coleambally and Narrandera locations.
In a letter to customers,  company principal Arron Hutcheon re-iterated that after careful consideration Hutcheon & Pearce reached the conclusion that the Narrandera facility was no longer meeting the requirements and expectations of customers, staff, the company and suppliers. 
“After extensive review we concluded that building a facility that meets these expectations is not a long term economically sustainable option,” he said.
Mr Hutcheon said this had been a difficult decision that had taken a great deal of thought. 
“We remain committed to maintaining the high level of support that the local Narrandera team have provided over the years.”
Among the assurances given to customers were:
•  A local field based technician presence in the Narrandera area
• Zone based travel for existing customers will still only be charged from Narrandera
• A residential mower pickup and delivery service for servicing and repairs
• Daily parts deliveries to Narrandera.

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